All orders require a $500 non-refundable deposit. Upon beginning construction, I require the balance to be brought to 50% of the entire cost. Upon completion and prior to shipping, the remaining 50% is required. The cost of the instrument does not include the cost of the case, shipping, or customs duties required in your particular country. There are no refunds. In case you are not satisfied with your instrument I am willing to make one replacement instrument that would be placed on the waiting list as a new order with a waiting period. You will be responsible for all costs involved in returning the instrument. I am doing my best to build you a quality handmade instrument but I do not guarantee any deadlines.
Price of instrument does not include case and shipping, which is FOB. I will ask for an additional deposit if and when we order an instrument case from Kingham, if you want me to handle that transaction.